Terms of Service
Return Policy
You may return any item purchased from us for any reason within thirty (30) days of purchase. For online and catalog orders, the product ship date is the date of purchase. Only one opened package of any product in a shipment is eligible for return. All others of the same product must be in unopened and original condition to receive a full refund. Your refund will be processed based on your original form of payment. Opened or damaged items may only be eligible for partial refund or merchandise credit. You may mail the product and receipt to:
Stream2Sea
Attention: Returns Department
2498 Commerce Ct, Bowling Green, FL 33834
Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the product, include a copy of the receipt, pay for the cost of return shipping, and we must physically receive the return within the 30 day period. We reserve the right, at our sole discretion, to reject any return that does not comply with these requirements.
If you have any questions or require assistance, please contact our Customer Service Department at hello@stream2sea.com.
For product returns on orders outside the mainland United States, please contact Customer Service for assistance.
Terms of Use Agreement
The terms of this Agreement may change from time to time. We encourage you to check this page periodically for any changes. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes. In addition, certain areas of the Site may be subject to additional terms of use that we make available for your review. By using such areas, or any part thereof, you are expressly indicating that you have read and agree to be bound by the additional terms of use applicable to such areas. In the event that any of the additional terms of use governing such area conflict with these terms, the additional terms will control.
THIS SITE IS FOR INFORMATIONAL PURPOSES AND DOES NOT PROVIDE MEDICAL ADVICE
All information contained on the Site, including information relating to medical and health conditions, products and treatments, is for informational purposes only. It is often presented in summary or aggregate form. It is not meant to be a substitute for the advice provided by your own physician or other medical professionals or any information contained on or in any product packaging or labels. YOU SHOULD NOT USE THE INFORMATION CONTAINED ON THIS SITE FOR DIAGNOSING A HEALTH PROBLEM OR PRESCRIBING A MEDICATION, EVEN FOR YOURSELF. YOU SHOULD CAREFULLY READ ALL INFORMATION PROVIDED BY THE MANUFACTURERS OF THE PRODUCTS ON OR IN THE PRODUCT PACKAGING AND LABELS BEFORE USING ANY PRODUCT PURCHASED ON THIS SITE. YOU SHOULD ALWAYS CONSULT YOUR OWN PHYSICIAN AND MEDICAL ADVISORS PRIOR TO BEGINNING ANY SUPPLEMENT PROGRAM OR IF YOU HAVE HEALTH CONCERNS OR ISSUES.
Proprietary Rights
The trademarks, service marks, trade names, trade dress and logos (collectively, “Marks”) contained or described on this Site are the sole property of Stream2Sea and/or its suppliers or licensors and may not be copied, imitated or otherwise used, in whole or in part, without the prior written authorization of Stream2Sea and/or its suppliers or licensors
Commercial Transactions
You agree that in the event we are unable to collect the fees you owe us for the products or services specified in your order, we may take any other steps we deem necessary to collect such fees from you, and that you will be responsible for all costs and expenses incurred by us in connection with such collection activity, including collection fees, interest, court costs and attorney fees. To review the billing terms on your account or to terminate a subscription service, follow the instructions in the Contact Us section of this website.
Accounts, Passwords, and Security
Disclaimer of Warranties
Limitation of Liability
Links
General Information
Shipping Charges
Within the Continental United States
Shipping is free for all orders over $99
Shipments to physical addresses within the continental U.S. are sent via UPS® Ground or USPS First Class/Priority Mail according to customer’s choice at checkout.
Shipments to P.O. boxes are sent via USPS or UPS SurePost® according to customer’s choice at checkout.
Hawaii, Alaska, U.S. Territories and Other Free Associations
Shipments to Hawaii, Alaska, U.S. Territories and other free associations are priced and sent via United States Postal Service (USPS) First Class/Priority Mail service.
Canada
Shipments to P.O. boxes are sent via USPS Priority Mail Intl.
Shipments to physical addresses in Canada are sent via UPS Ground® Intl or USPS Priority Mail Intl depending on service availability and customer’s choice at checkout.
All other countries
International shipments are priced and sent via UPS® Worldwide services; a street address must be provided for shipping, we cannot guarantee ability to ship to international P.O. boxes.
Please note sanitizers may be shipped anywhere in the US, it’s Territories, and it’s other free associations via USPS First Class/Priority Mail. Gross volume and inner container quantity and size restrictions apply. For information on availability of international shipping service for hand sanitizer, please inquire at Hello@Stream2Sea.com.
Available Services for customers at checkout:
*USPS First Class Mail
USPS Media Mail
*USPS Priority Mail
USPS Priority Intl
UPS Standard®
*UPS Next Day Air® Early
*UPS Next Day Air®
*UPS Next Day Air Saver®
*UPS 3 Day Select®
UPS® Ground
UPS SurePost®
*UPS 2nd Day Air AM®
*UPS 2nd Day Air®
UPS Ground® Intl
*UPS Worldwide Expedited®
*UPS Worldwide Saver®
UPS Worldwide Economy®
*Shipping sanitizer by these requires additional packing materials resulting in larger and heavier parcels than our system figures for the non hazmat products.
Security
We are committed to protecting your online shopping experience and provide the use of a secure server (Secure Socket Layer, or SSL) when you place an order. SSL protocol automatically encrypts all of your personal information (name, address, login information, credit card) so that it cannot be read as it travels the Internet. All information is encrypted by the software before it is sent. Afterwards, all access to any information that is stored is limited and protected against unauthorized use.